OUR COMMITMENT TO OUR CUSTOMERSWe will:
Passion can be defined as “a zeal or enthusiasm for an object”. To us architectural hardware is more than just an occupation. It is fascinating and absorbing.
It has a long history going back to the time when men first began to build houses and secure their belongings. Over time it has developed into an immense range manufactured from a wide range of materials in a variety of finishes. It is both decorative and functional and is continuing to evolve. The day may come when we no longer carry keys but depend upon the recognition of the unique fingerprint or iris of the eye of each individual to open doors!
A significant part of the fascination is not only understanding what is available but being able to satisfy the particular requirements of each customer. Handles & Brass treat each customer as a unique individual and will go to great lengths to provide solutions to problems in a helpful manner. We have a wide range of samples on display so that our customers can see, handle and compare hardware. Catalogues and photographs of installations are available and we can often provide details of installations for customers to inspect.
Customers are encouraged to use our Freephone 0800 HANDLES (426 353) to ask for advice and assistance and our spacious airconditioned showroom with ample parking is open to customers from 8.30 am to 5.00 pm during weekdays.
We believe that our passion for hardware distinguishes us from others who may simply carry hardware as part of a wider range or who may not offer the same personal interest, specialised knowledge and dedicated resources to their customers.